Merchandise may be returned for credit or refund within 30 days from date of receipt if received in new, resalable condition - packed in original box, complete with instructions and all components (if applicable). Items that are installed or used are not eligible for return, so we strongly recommend verifying application eligibility prior to starting the install. It is the duty of the purchaser / installer to verify eligibility prior to install. A copy of the original order showing purchase or information stating the invoice number and date of purchase, with reason for return must accompany the article. Any refund for a return outside of 30 days must be approved by Tempest Aero Group®. A restocking charge may apply on items that are missing components, are considered non-stocking parts, are outside of the 30-day return period, etc. Do not return any products C.O.D. as it cannot be accepted by our warehouse. Call first for return authorization and instructions.